Privacy Policy

Introduction

CrashDash is a project of CrowdLab (the umbrella brand), operated by CrowdSpot Pty Ltd (ABN: 36 160 702 296), an Australian company.

CrowdLab ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our crash data visualisation platform.

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Password (encrypted)
• Account preferences and settings

Email Subscriptions

If you choose to subscribe to our email updates, we collect:

• Email address
• Subscription preferences and interests
• Email engagement data (opens, clicks)

You can unsubscribe at any time using the link in our emails.

Usage Data

We may collect information about how you use CrashDash:

• Map interactions and filters applied
• Features accessed and time spent
• Device information and browser type
• IP address (for security purposes)

Crash Data

CrashDash displays publicly available crash data from government sources. We do not collect or store personal information from crash reports.

How We Use Your Information

• Account Management: To create and manage your account
• Service Improvement: To enhance CrashDash features and user experience
• Communication: To send important updates, feature announcements, and road safety insights
• Email Marketing: To send newsletters and product updates if you've subscribed (you can unsubscribe anytime)
• Security: To protect against fraud and unauthorized access

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in these circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With service providers who assist in operating CrashDash (under strict confidentiality agreements)

Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication through Firebase
• Regular security assessments
• Limited access to personal data

Your Rights

You have the right to:

• Access your personal information
• Update or correct your account details
• Delete your account
• Opt out of non-essential communications
• Request data portability

Cookies and Tracking

Essential Cookies

We use essential cookies to:

• Maintain your login session
• Remember your preferences and dismissed notifications
• Store your consent choices

Analytics Cookies

We use Google Analytics 4 to understand how visitors use CrashDash. This helps us improve the platform. Google Analytics sets cookies that collect:

• Pages visited and features used
• Time spent on the platform
• Device type, browser, and screen size
• General location (city/region level only, not precise location)
• Anonymized IP addresses

You can opt out of analytics tracking at any time using our cookie consent banner.

What We Don't Do

• We do not use cookies for advertising or remarketing
• We do not sell your data to third parties
• We do not track you across other websites
• We do not collect personally identifiable information through analytics

For more information about how Google Analytics handles your data, see: Google Analytics Data Privacy

Third-Party Services

CrashDash uses these third-party services:

• Firebase Authentication: For secure user authentication
• Mapbox: For map visualization services
• Google Analytics: For anonymous usage analytics
• MailerLite: For email communications and newsletters (GDPR compliant)

These services have their own privacy policies, which we recommend reviewing:

• MailerLite Privacy Policy: https://www.mailerlite.com/legal/privacy-policy

Children's Privacy

CrashDash is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new policy on this page
• Updating the "Last updated" date
• Sending you an email notification for significant changes

Contact Us

If you have questions about this Privacy Policy, please contact CrowdSpot Pty Ltd: